“I’ve dealt with these folks twice; once for a problem with my HVAC system and once for a water heater issue. I can’t recall working with a better company, or better people. When I called recently about the water heater problem, Delmas asked me to get the model number of the heater. While I was doing that, Glendon called and apologized (!!) for not taking the call quickly! In both cases, John Mark came out on time or earlier than stated (after calling to verify it was a good time) and did the repairs. He is quiet, easy to talk to, professional, and thorough.”